you want to return or exchange your product, you must let us know
within 30 days of delivery, you may return or exchange any returnable
products. we will take back the product and issue a refund or exchange.
All refunds and exchanges are subject to the final approval.
returned product must be in new and unused condition and in the original
box with all the documentation, parts and accessories to insure full
credit. "New and Unused" means saleable condition, including
furniture has been assembled. All furntiure must be returned in original
packaging. Do not discard packaging.
shipping charges, including all items shipped to you including items
shipped offering "Free Shipping", and return shipping costs
are your responsibility. Original "free shipping" charges
from us to you will be charge at the actual cost. It is highly recommended
that when shipping something back to us that you insure the package,
as we will not refund non-saleable items unless the item is damaged
return an item, please email firstname.lastname@example.org with
the following information:
2. Manufacturer Product Name & Number
3. Reason for return
4. Return for replacement, exchange, or refund
Customer Service team will send you a return email with a Return Authorization
Number (RA#) and instructions on how, and where to send the package.
Please remember that all returned products must be in the original
condition with all-packing material, manuals, and registration card(s).
We will issue a full refund for any item that meets these conditions.
Items returned without a Return Authorization Number, will not receive
a credit. For your protection, please use Federal Express Ground for
shipment. We can only refund shipping costs if the return is approved
as result of our error. The customer remains responsible for actual
shipping charges, including all items shipped to you free of charge
or with 'shipping included'. (Actual freight bills can be provided
Above: Damages and returns)